All rooms are ensuite
We do not accept bookings for Large Parties, Hen or Stag Dos.
Children and Infants
Please note we accept children from 4 years up to a maximum age of 12 in our family rooms.
Due to the nature of our building there are lots of stairs to climb and no lift.
Terms and conditions
Please note full payment is required 14 days before your arrival date - which is non-refundable.
We do advise that you take out holiday cancellation insurance for all holidays booked to cover any unexpected illness or life event which may result in your holiday being cancelled.
Check In and Departure Times
We kindly ask that guests check in from 3pm until 7pm, however if you do arrive slightly before check in, guests are more than welcome to leave their luggage until the room is ready. We do ask that guests please vacate their rooms by 10.00am on the day of departure.
We have off-road parking for 4 cars of medium size on a first come first serve basis. Larger vehicles may need to use our free on street parking up Falkland Road, Bridge Road and Bampfylde Road. There is also a 24-hr car park at The Riviera Hotel on Belgrave Road which is a few minutes walk from us.
Damage/ Missing items
We reserve the right to charge your credit or debit card for any damage caused to your room during your stay or for any items found to be missing when you leave.
Consumption of Food & Drink
We politely and respectfully request that food or drink not be consumed in any guest bedrooms. We reserve the right to charge your credit/debit card for any damage caused or for cleaning.
No refund will be given for temporary absence, or early departure. This also applies if you are asked to leave.